Report a Claim
Hub International Midwest Limited maintains strong relationships with our insurance carriers to ensure that your claims process quickly and accurately. Select your insurance carrier and either follow the online instructions or call your carrier toll-free. For tips on the information you’ll be asked, click on the below links.
Please Note: The insurance companies require that the insured files his or her claim direct.
Carrier Information
The Hartford
Toll Free
800-327-3636
Online
Workers' compensation online reporting
Business liability online reporting
Commercial auto online reporting
Additional Resources
Billing inquiries: 800-962-6170
Policyholder services: 1-866-467-8730
Travelers
CNA Employment Practices Liability (EPL)
Employment practices liability (EPL) claims must be submitted in writing with a summary, applicable documents, and your policy number to CAIntake@cna.com or via fax to 866-773-7504.
Additional Resources
H.R. Help Line: 1-888-262-3751
Toll Free
877-262-2727
Online
Online reporting (except EPL)
CNA (all products except EPL)
Zurich
Toll Free
800-332-3226
Online
Online reporting
Safeco
Reporting Tips
To help expedite your claims process, prepare as much information as possible (see claim tips below). Do not, however, delay reporting your claim if all the information is not available.
Automobile Claims
Please collect the following information. Do not, however, delay reporting your claim if all the information is not available.
First Party Claim (Damage to or theft of your automobile)
Policy number
Date of loss
Insured's name and address
Location of loss
Description of loss
Police or fire report/number of police report/precinct or fire department responding
What caused the loss?
Approximate dollar amount of the loss (if known)
Name and telephone number of person to contact to discuss the claim
Type of vehicle
License plate number
VIN number (can be found on insurance card or registration)
Can the car be driven?
Where is the car or where can we inspect it?
Have you obtained an estimate?
Third Party Claim (Damage to someone else's property or bodily injury to someone else)
Policy number
Date of loss
Insured's name and address
Location of loss
Description of loss
Police or fire report/police report number/precinct or fire department responding
What caused the loss?
Approximate dollar amount of the loss (if known)
Name and telephone number of person to contact to discuss the claim
If bodily injury, name, age and relationship of injured person
Extent of the injury/person complaining of what?
Was the injured person taken to a hospital?
Names of any witnesses
Was a police report made?
Have you been contacted by an attorney representing the injured person?
Business General Liability Claims
Please collect the following information. Do not, however, delay reporting your claim if all the information is not available.
Policy number
Date of loss
Insured's name and address
Location of loss
Description of loss
What caused the loss?
If bodily injury, name, age and relationship of injured person
Extent of injury/person complaining of what?
Was the person taken to a hospital?
Were there any witnesses?
Was a police report made?
What is the police report number?
Have you been contacted by an attorney representing the injured party?
Business Property Claims
Please collect the following information. Do not, however, delay reporting your claim if all the information is not available.
Policy number
Date of loss
Insured's name and address
Location of loss
Description of loss
Police or fire report/police report number/precinct or fire department responding
What caused the loss?
Approximate dollar amount of loss (if known)
Name and telephone number of person to contact to discuss claim
Workers’ Compensation Claims
Please collect the following information. Do not, however, delay reporting your claim if all the information is not available.
Information about the policy and the insured
Employer's name
Address where the accident occurred
Employer's mailing address
Description of loss
Employer's federal identification number (FEIN)
Date the employer was first notified of accident
Nature of the employer's business
Employer's specific products (if applicable)
Information about the injured employee/claimant
Employee's ID/social security number
Employee's name
Employee's address
Employee's date of birth
Employee's home telephone number
Employee's job title
Employee's hire date
Hours/days of the employee's regular work schedule
Full-time or part-time
Employee's rate of pay
Employee's gross wages per week
Information about the accident
Date of the accident
Time of the accident
Did the employee die?
Was the employee unable to work at least one full day after the accident?
Date the employee last worked
Probable length of disability
Has the employee returned to work?
Date the employee returned to work
Description of the injury
Description of the accident
Location of the accident (street address)
Department and work process involved in the accident
Names and addresses of any witnesses
Did the injured employee see a doctor?
Name, telephone number and address of doctor
Did the injured employee go to a hospital?
Name, telephone number and address of hospital
Length of initial hospitalization
Injury Form completed by/or an individual reporting this loss?
Preparer's title